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FAQs


1- Is it necessary to register to place an order?

Not necessarily, but by doing so you can stay updated on all the offers and news through the newsletter, check the status of your orders and avoid re-entering your data for future purchases.

2- I am interested in a product that is not available, how can I do to get it?

Send us an email at info@pollyjewels.com, specify the item you wish to purchase and we will do our best to satisfy your request.

3- What material are PollyJewels jewels made of?

All our jewels are made in Italy with 925 Silver and Steel.

4- I would like to personalize a jewel, what can I do?

Not all our jewels are customizable, where possible you can find it indicated in the product description. You can specify your personalization in the appropriate field that you will find during the purchase phase.

5- I would like to make a jewel that is not present in your collections, it is possible

Send us your request to info@pollyjewels.com, we will do everything to make you happy.